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A new and improved OptumRx website is now available by clicking “HealthFlex Partners” and then “OptumRx” after logging in! You will need to register the first time you use the new site. Enter the ID number from your HealthFlex medical ID card (Blue Cross Blue Shield or UnitedHealthcare card). After this one-time registration, you can access OptumRx from HealthFlex/WebMD without a username and password.

Login to access the new WebMD homepage!  AND access all HealthFlex/WebMD resources from the new "Wellness at Your Side" mobile app.  Select "Device Connection Center" for easy directions on how to get connected!  Call WebMD Customer Service at 1-866-302-5742 with any questions. 

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About Your Privacy

WebMD is an industry leader in the privacy and security of electronic health information and communications.

The information that you provide WebMD is available only to you and those you authorize.

For instance, if necessary for your own health management, you may wish to share your personal information with others such as your doctor, emergency rooms or other healthcare providers.

Please read our privacy policy for a full explanation as to how your health information will be handled and disclosed. Here's a summary of some important points:

  • Unless specifically authorized by you, or legally required, WebMD will not release any data in which individuals can be personally identified.
  • WebMD does analyze data and produce reports for client organizations, but only using data collected from large populations of users. Such aggregate data cannot be used to identify any individuals. Clients use aggregate data to better understand the needs of their organization and design appropriate health improvement programs to meet those needs.
  • WebMD helped create the Hi-Ethics Principles as a founding member of the Hi-Ethics Alliance. We are committed to helping consumers improve their health and the health of their families. WebMD has received e-Health accreditation and privacy seal awards from URAC (formerly the American Accreditation HealthCare Commission), TRUSTe, and HON for our high quality standards and privacy practices.
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